Hi, I’m Chris John, but you can call me Mali. I’m a dedicated and results-driven virtual professional with over 2 years of experience as a Customer Service Representative and Reservation Specialist for a U.S.-based car rental company. I have strong communication skills and a proven ability to handle customer inquiries, bookings, and issue resolution with efficiency and professionalism.
In addition to my customer service background, I also have experience as a Content Moderator, where I developed a keen eye for detail and the ability to maintain quality and compliance across digital platforms.
I am also a trained Digital Marketing Virtual Assistant, equipped with skills in social media management, basic marketing strategies, and online engagement. I am eager to help businesses grow their online presence while providing excellent support.
I am reliable, adaptable, and always willing to learn new skills to better serve my clients. Let’s work together to achieve your business goals!