Experienced Insurance Operations Specialist with over five years of supporting a U.S. independent insurance agency. My background includes both Personal and Commercial Lines, with a strong focus on backend policy processing and operational support.
My core experience includes:
• Commercial and Personal Lines endorsements
• Certificates of Insurance (COIs)
• Renewal preparation and remarketing support
• Carrier portal navigation and documentation
• Premium payment processing and billing coordination
• Policy documentation and compliance management
• HawkSoft AMS (extensive hands-on use)
• Applied Epic (recent training)
While I have experience in client communication, I am seeking a backend-focused remote role where I can contribute my strengths in documentation accuracy, workflow efficiency, and insurance operations support.
I am open to remote Commercial Lines Assistant, Insurance Processing Specialist, Policy Administrator, or Insurance Operations roles supporting U.S.-based agencies.
Available during U.S. business hours.
