I am an IT Tech Support specialist who views every technical challenge as an opportunity to learn. With 3 years of experience in private-sector IT—and now serving as Senior IT Tech Support—I have built a career on the foundation of being the person who gets things done.
My expertise includes:
Hardware & Systems: From diagnosing motherboard issues to custom Windows installations and application management.
Networking: Hands-on experience setting up and securing networks using routers, switches, and proxy configurations.
Support Excellence: Translating complex technical problems into clear solutions for the end-user.
I am driven by the goal of optimizing IT workflows. As I grow in my senior role, I look forward to tackling larger-scale infrastructure projects and exploring the intersection of IT operations and web-based system management.
