Hi, I’m Harlene.
I bring 15 years of experience in back-office operations and customer support from JPMorgan Chase, where I handled time-sensitive tasks, resolved discrepancies, and maintained high accuracy in daily operations.
I recently trained as a Freight Virtual Assistant and can assist with:
Load booking and rate confirmation
Dispatch support and coordination
Shipment tracking and status updates
Email and customer communication
Accurate data entry and documentation
I understand the importance of clear communication, meeting deadlines, and keeping operations organized to avoid delays and errors.
While I am new to the freight industry, I am highly trainable, quick to learn, and committed to delivering reliable and quality work. I take initiative, follow instructions well, and adapt quickly to new systems and processes.
I am available for full-time work and can start immediately.
Looking forward to helping your business run smoothly.
