I am an aspiring Virtual Assistant with a strong background of over 3 years in billing, payment processing, and customer service. I graduated Cum Laude in Financial Management and hold a Bookkeeping NCIII certification, with training in QuickBooks Online (QBO).
In my current role, I support financial operations by handling payments, resolving billing concerns, and ensuring accurate transaction records for clients.
What I can do:
* Provide good customer service.
* Process payments with high accuracy and attention to detail
* Handle 100+ billing inquiries weekly while maintaining 95%+ customer satisfaction
* Record financial transactions (invoices, bills, expenses) in QuickBooks Online
* Perform bank reconciliation and organize chart of accounts
* Accounts Receivable and Accounts Payable monitoring
* Preparing balance sheet, profit and loss and cash
* Maintain accurate, organized, and confidential financial records
Tools I Use:
* QuickBooks Online
*SAP One Business
*Tsys
*Oracle
*SAAS Console
*Microsoft Excel
*Google Drive
I am known for being reliable, detail-oriented, and quick to learn new tools and systems. I am now looking for opportunities as a Bookkeeper or Virtual Assistant where I can apply my skills, gain hands-on experience, and support businesses in managing their finances efficiently.
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