I specialize in short-term rental (STR) operations as a Virtual Assistant and Property Manager, supporting Airbnb, VRBO, and ----------- listings with a strong focus on guest communications.
I handle guest inquiries, reservations, check-ins and check-outs, after-hours concerns, and service recovery, ensuring positive guest experiences while maintaining organized and efficient daily operations. I also provide reliable administrative support, coordinating tasks, managing workflows, and supporting owners and property managers behind the scenes.
In addition to operations and guest services, I assist with content creation, basic design using Canva, and simple video editing for social media and internal use, supporting both operational and engagement needs of STR businesses.
I’m known for being proactive, detail-oriented, and adaptable, and I aim to help STR teams maintain high service standards while staying focused on growth.
