Dedicated healthcare support professional with over 5 years of experience in medical customer service and insurance operations, transitioning into a Medical Virtual Assistant role. Strong background in patient eligibility verification, benefits investigation, prior authorization, and claims resolution. Familiar with EMR/EHR systems and payer portals, with a solid understanding of healthcare workflows and strict HIPAA compliance. Highly organized, detail-oriented, and committed to delivering efficient remote administrative support to healthcare providers and patients.
