As a HIPAA-compliant Healthcare Virtual Assistant with over 5 years of experience supporting healthcare providers, I enjoy helping practices stay organized, improve their workflows, and take care of the insurance-related tasks that can take valuable time away from patient care.
I specialize in insurance eligibility and benefits verification, prior authorizations, claims follow-up, appeals, payer communication, and revenue cycle support. For more than 5 years, I have handled eligibility and benefits verification and prior authorization requests for multiple patients on a daily basis. I’m used to working in a high-volume environment where I need to manage multiple patient accounts, review coverage and benefits, check authorization requirements, follow up on pending requests, and communicate with insurance companies and providers to make sure the necessary information is obtained and documented accurately.
I also have experience reviewing claim issues, working on denials and appeals, coordinating with payers, and following up on outstanding balances and claims. My goal is always to help prevent avoidable delays and denials while making sure insurance and patient information is accurate and up to date.
Over the years, I’ve worked closely with healthcare providers, insurance companies, and patients to answer coverage questions, explain benefits, resolve claim issues, and navigate payer requirements—all while maintaining HIPAA compliance and protecting patient information. I’m comfortable working with multiple healthcare and payer systems, including ASPEN, Revolution EHR, EyeCloud Pro, TriZetto, Availity, UHC, myCGS, and EyeMed.
What I enjoy most is being the reliable support behind the scenes so healthcare professionals can spend more time focusing on their patients. I take pride in being dependable, detail-oriented, proactive, and able to manage multiple tasks while maintaining accuracy.
If you’re looking for a Healthcare Virtual Assistant with strong experience in insurance verification, benefits verification, prior authorizations, claims support, and payer communication, I’d love to connect and see how I can help your practice.
