I am a 4th-year graduating Bachelor of Science in Hospitality Management student with hands-on experience in customer service and front office operations. I am highly organized, detail-oriented, and passionate about delivering excellent customer experiences. I am eager to start my career as a Virtual Assistant, where I can apply my skills while continuously learning, improving, and adapting to new tools and tasks. I am highly motivated, willing to be trained, and committed to delivering quality results.
WHAT I CAN DO
-Provide excellent customer service and handle guest/client inquiries professionally
-Manage data entry tasks, including encoding profiles, reservations, and check-in information
-Assist with front office and help desk support tasks
-Coordinate and organize events, meetings, and schedules
-Manage emails, calendars, and online appointments
-Create basic social media posts and simple graphics using Canva
-Conduct online research and organize information efficiently
-Work independently or as part of a team, ensuring tasks are completed on time
-Continuously learn and improve skills to better support clients and projects
SKILLS
-Customer Service & Client Handling
-Help Desk / Front Office Support
-Data Entry & Accuracy
-Event Planning & Coordination (MICE)
-Email & Calendar Management
-Social Media Posting & Basic Graphic Design (Canva)
-Communication & Interpersonal Skills
-Leadership & Team Coordination
-Multitasking & Time Management
-Problem-Solving & Adaptability
-Attention to Detail-Fast Learner & Willing to Learn