Detail-oriented and reliable Ticket Fulfillment & Customer Support Specialist with experience in processing high-volume ticket orders for concerts and sports events. Skilled in manual and electronic order fulfillment, multi-channel customer support via phone (Dialpad), chat, and Intercom, and coordinating with tea-----------mbers to resolve time-sensitive issues. Experienced with major ticketing platforms including Ticketmaster, StubHub, SeatGeek, and Automatiq.
Known for strong attention to detail, efficiency, and adaptability, I thrive in fast-paced environments and am committed to providing accurate, timely, and high-quality order processing. Seeking remote opportunities in ticketing operations or fulfillment where I can leverage my skills to support smooth operations and excellent customer experiences.
