Visa Consultant and Executive Assistant with 5+ years at VisaHQ, a global visa processing company. I've handled end-to-end visa applications for Schengen, Canada, and US visas — guiding clients from first inquiry through documentation, appointment booking, and final approval.
What I bring to your team:
Visa Consulting
- Schengen, Canada, and US visa application processing
- Client consultation on requirements, eligibility, and supporting documents
- Document review and verification with zero-error accuracy standards
- Appointment booking and embassy/consulate coordination
- Complex case handling, escalations, and complaint resolution
Executive Assistant & Client Support
- B2B account management — long-term relationships with business clients
- Multi-channel customer support: voice (inbound + outbound), live chat, email
- Calendar management, appointment scheduling, and inbox triage
- Document organization, application tracking, and CRM record keeping
- Working under pressure with strict accuracy requirements
Tools I use:
HelpCrunch (live chat & customer messaging platform), CRM platforms, Microsoft Office (Word, Excel, Outlook), Google Workspace, email and live chat platforms
Why I'm a good fit:
- 5+ years in a high-accuracy, client-facing role at a global company
- Bachelor of Science in Business Administration, Major in Human Resources Management (Colegio De Montalban, 2024)
- Strong written and spoken English — used daily with international clients across the US, Canada, and Europe
- Detail-oriented, dependable, and used to handling multiple cases at once without dropping the ball
- Available full-time, home-based, with stable internet and a quiet workspace
If you need someone who can run visa cases independently OR take administrative work off your plate so you can focus on growing your business, I'd love to talk.
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