Specialized Dental Virtual Assistant | Anthem BCBS Expert
Detail-oriented Virtual Assistant with over 2 years of experience specializing in orthodontic and dental insurance
verification, specifically within the Anthem BCBS network. Expert in managing the full patient onboarding lifecycle,
from executing deep-dive benefit breakdowns and orthodontic eligibility checks to setting up complex financial
accounts. Tech-forward professional proficient in Google Workspace, Vimeo, and AI tools (ChatGPT) for research,
SOP documentation, and creative content generation. Proven track record of improving administrative efficiency
through custom template creation and automated workflows, ensuring a "clinical-ready" experience that allows teams
to focus entirely on patient care.