Sales, Marketing, Customer Service, Training and Collections experience – both inbound and outbound, with team management and training skills
Over ten years experience in client services, leading various teams (customer service, sales and collections), covering different industries/verticals such as airlines (United Airlines), travel/sales (Avis Budget Group), telecoms/isp (Bell Canada, Primus US/Canada, Qwest, SBC, Earthlink, etc), retail (K-Mart, USA), marketing (Guthy Renker - Direct Response), banking products (Chase Manhattan Bank), online marketing (-----------, ----------- etc),
mortgages(HoneyMae) and utilities (United Utilities, UK).
Fostered client and customer relationships on behalf of Fortune 500 companies such as Accenture (largest consulting firm in the world) and Convergys (a member of the S&P 500 and has been voted as Fortune Most Admired Company for the 8th year running).
Excellent
communication, interpersonal, computer, and time management skills. Has proven to be detail oriented - excelled as a quality assurance analyst before being promoted to a managerial level.
Familiarity with US and European working cultures.
Looking for a company that promotes growth.
Fluent in written and spoken English and Tagalog.
