Hi! I’m Mary Irish, a highly experienced Team Leader (onsite and remote) with 13+ years of experience supporting clients and managing remote teams.
I specialize in:
- Appointment Setting & Calendar Management
- Customer Support (Email, Chat, Phone)
- Lead Verification & Data Entry
- Debt Negotiation & Client Communication
- Underwriting & Document Review
- Team Management & Productivity Tracking
- Hotel Reservations & Booking Management
- Hiring
I’ve successfully:
Managed a team of 80+ agents
Helped grow operations from 5 to 80+ members
Improved QA scores and overall team performance
Supported clients in meeting tight deadlines consistently
I’m known for being:
- Reliable and detail-oriented
- Easy to work with
- Proactive and solution-focused
- Committed to delivering high-quality results
If you’re looking for someone who can handle operations, support your team, and help your business grow, I’d love to help.
Let’s work together!
