IT support with experience in hardware and software troubleshooting, Windows and Linux operating systems, and network connectivity issues. Knowledgeable in basic cybersecurity concepts, including system protection and threat awareness. Also equipped with foundational full-stack web development skills, with Laravel as a primary framework, and currently transitioning to modern and up-to-date web development practices and technologies. With a solid understanding of system design principles and strong collaboration skills, I aim to further develop my technical abilities in a professional IT environment.