I help business owners and growing companies streamline operations, deliver exceptional customer experiences, and stay organized through reliable administrative and operational support.
With over 8 years of experience in customer service, healthcare support, sales, and business operations, I have supported U.S., Australian, and international clients in fast-paced environments. My expertise includes customer communication, CRM management, executive support, scheduling, reporting, data management, and process coordination.
My core services include:
Executive & Administrative Support
Customer Service (Phone, Email & Chat)
Operations Coordination
Calendar & Email Management
CRM Management (Salesforce, HubSpot, GoHighLevel)
Data Entry & Reporting
Lead Management & Follow-Ups
Appointment Setting & Scheduling
Healthcare & HIPAA-Compliant Support
Research & Project Coordination
Tools I use:
Salesforce CRM
Google Workspace
Microsoft Office Suite
Canva
CapCut
Slack
Zoom
Microsoft Teams
ChatGPT & AI Tools
Zoho
Zendesk
I am highly organized, proactive, detail-oriented, and able to work independently with minimal supervision. I take ownership of my work, communicate professionally, and consistently ensure tasks are completed accurately and on time.
If you're looking for a dependable Executive Assistant, Operations Coordinator, Customer Service Representative, Virtual Assistant, or Administrative Professional, I would be happy to help support your business and contribute to your success.
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