I'm Mark Solis, an Email Marketing, GoHighLevel (GHL), and CRM Systems Specialist with hands-on experience supporting U.S.-based Shopify e-commerce and coaching businesses.
My daily work covers Shopify backend operations (product/collection management, ----------- reviews, promo creation), Klaviyo & Mailchimp e-commerce flows, GHL email/SMS campaigns, deliverability recovery, CRM database cleanup (NeverBounce validation), and multi-channel customer inbox management.
Instead of basic maintenance, I rebuild underperforming email & CRM systems:
• Re-establishing broken integrations (WooCommerce to Mailchimp/GHL/Klaviyo)
• Cleaning and segmenting contact databases to restore sender reputation
• Designing end-to-end automation architectures (Welcome, Abandoned Cart, Post-Purchase, Re-engagement flows)
• Overseeing complete Shopify backend and customer support operations
I don't wait to be told what needs fixing. I catch technical issues early, protect sender reputation, and keep operations running cleanly so founders can focus on growth.