Hi! I’m Trisha, a Workforce Management Real-Time Analyst with nearly 7 years of experience in the BPO industry, supporting operations, reporting, scheduling, data management, and customer service.
I help businesses stay organized and on track by providing reliable virtual assistance, administrative, data, reporting, operational, and content support.
I can assist with:
* Real-time monitoring and operations support* Workforce and schedule coordination* Data entry, tracking, and management* Excel and Google Sheets reporting* Data analysis and performance tracking* Administrative tasks and documentation* Email and calendar management* Customer service and communication* Research, follow-ups, and other virtual assistant tasks* Content video creation and basic video editing* Faceless social media and product content
Tools I have experience with:
* Microsoft Excel* Google Sheets* Microsoft Outlook* Five9* NICE / IEX* Canva* Other web-based systems and reporting tools
I’m organized, detail-oriented, dependable, and comfortable working in fast-paced environments. I’m used to handling multiple priorities, working with deadlines, monitoring data, and communicating with different teams.
I’m currently looking for part-time remote opportunities where I can provide consistent and reliable support. I’m open to long-term working relationships and willing to learn new tools and processes based on your business needs.
If you’re looking for someone who can help with administrative tasks, data, reporting, customer support, operations, or content creation, I’d be happy to help.
Verified
