Healthcare customer service professional with around 19 years of BPO experience, including experience assisting healthcare providers with insurance benefits, eligibility verification, and claim status inquiries. With a background in Physical Therapy, I have a strong understanding of healthcare terminology and the importance of providing accurate, timely, and compassionate support. I am detail-oriented, adaptable, and skilled in communication, problem-solving, and handling sensitive information. I am seeking a remote healthcare role where I can use my healthcare knowledge and customer service experience to effectively support providers and patients.
