Hi! I’m Irene, a dedicated and detail-oriented professional with over 15 years of experience in the real estate industry. I’m now transitioning into Virtual Assistance and Customer Support, where I can use my strong communication skills and client-handling experience to help businesses grow.
In my years as a real estate agent, I’ve worked closely with clients—answering inquiries, managing concerns, following up leads, and ensuring a smooth customer experience. This has trained me to be patient, professional, and solution-focused in every interaction.
I am confident in handling:
• Chat and email support
• Customer inquiries and follow-ups
• Lead management and basic CRM tasks
• Appointment setting
• Data entry and admin support
I am highly organized, responsive, and committed to delivering excellent service. I may be new to the VA industry, but I bring real-world experience in dealing with clients, meeting deadlines, and building trust.
I am eager to learn, grow, and support your business with reliability and professionalism.
Let’s work together!