Motivated and customer-focused professional with hands-on experience in customer service and a strong foundation in communication, problem-solving, and administrative support. A Cum Laude graduate with a Bachelor's degree in Secondary Education major in Mathematics, complemented by experience as a Customer Service Representative at VXI and certification as a Gorgias Agent. Skilled in handling customer inquiries, resolving concerns efficiently, and maintaining high standards of customer satisfaction.
Proficient in Microsoft Office, Google Workspace, and experienced in managing tasks with accuracy and attention to detail. Eager to contribute to remote teams as an E-commerce Customer Support Specialist or Virtual Assistant by providing exceptional customer experiences, reliable administrative assistance, and efficient day-to-day operational support. A fast learner who adapts quickly to new tools and is committed to delivering quality results in a dynamic online work environment.
