Technical Support Specialist with 10+ Years Expertise in IT & Telecommunications
I am a highly skilled Technical Support Professional with extensive experience in hardware diagnostics, PC maintenance, and telecommunications infrastructure. Having managed my own computer shop since 2014 and worked as a Telecom Technician for 3 years, I possess a deep understanding of both hardware and networking layers.
Core Technical Skills:
Hardware: PC Building, Hardware Troubleshooting, System Upgrades, and Maintenance.
Telecommunications: Expert in Fiber Optic splicing (NAP box & customer premises), DSL/LTE configuration, and network cabling.
Efficiency: 59 WPM typing speed with 98% accuracy.
I am not just a technician who follows a manual; I am a problem-solver who understands how systems work from the ground up. Whether it's troubleshooting complex network issues or providing hardware support, I deliver fast and reliable solutions.
Ready to help your team maintain high uptime and provide excellent technical service.
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