I am a dedicated and detail-oriented professional with experience in customer service and online business management. I have worked as a Customer Representative, where I handled inbound and outbound calls, responded to client inquiries via email and messaging, and ensured timely resolution of concerns. I am skilled in providing accurate information, managing customer interactions, and maintaining organized records. In addition, I have experience as a small online business owner, where I managed product listings, inventory, order processing, and customer service for a K-pop merchandise and apparel shop. This has helped me develop strong skills in communication, multitasking, and handling customer satisfaction. I am a fast learner, reliable, and highly motivated to deliver quality work. I am confident in handling administrative tasks, customer support, data entry, and online business operations. I am eager to grow and contribute to a company where I can use my skills and continuously improve.
