Experience of handling/managing online/e-commerce business through
Amazon.ae,
-----------, Sharaf DG, Carrefour, Shopify etc.
Developed and executed online marketing campaigns, including SEO, PPC and Social Media
Strategies.
Managing stocks availability and ensuring that the stocks is updated on time. Product listing
and maintenance of the platform catalogue. Tracking of orders and coordinating with the
warehouse to ensure timely delivery of the products.
Analyzed website performance and user behaviour using tools like Google Analytics and
Shopify. Used Keepa, Helium to track competitor pricing and sales trends.
Handled customer service issues related to online sales, ensuring prompt solution and high
customer satisfaction.
Al Thanayyan International One Person Company FZCO Sep.2024- Present
ADDITIONAL INFORMATION
Technical Skills: Social Media Management (
Facebook, Instagram, Tiktok, Google, SEO )
Languages: English, Tagalog
Amazon.ae - Warehouse Associate ( Inbound Support )
Troubleshoot and resolve problems that an associate encounter with inventory; including
Wrong receive items, damage out products and adding expiration dates to food and health
products.
Reporting & re-escalation of tickets submitted to Retail, Vendor Management and Catalogue
Responsible for the tactical and strategic handling of Retail Request Tickets submitted to
them from Corporate, which include Adjust Receive, Where’s My Stuff, Vendor Audits and
Bin Check type tickets
Responsible for monitoring and reporting Vendor Compliance
issues.as they arise and
ensuring IAT (Inbound Andon Tracker) tickets are filed.
