Experienced BPO Team Leader responsible for managing daily operations, supervising agents, and ensuring performance targets are met. Skilled in coaching, handling escalations, monitoring KPIs, and improving team productivity while maintaining high customer service standards.

I’m a dedicated professional with solid experience in the BPO industry and team management, currently looking for remote work at $5/hour. I’ve handled customer service teams, supported daily operations, and ensured quality performance across projects. I’m easy to work with, quick to adapt, and always focused on getting the job done right. Let’s work together to make your operations smoother and more efficient.