Customer Support Specialist with a strong background in healthcare claims support and technical troubleshooting. I have hands-on experience handling patient eligibility verification, benefits explanation, and prior authorization for healthcare providers, as well as resolving technical issues through live chat support for a telco account. Recognized as a Top Agent for consistent, high-quality performance. I bring excellent communication skills, strong attention to detail, and the ability to adapt quickly across different tools and platforms. I'm looking for a long-term remote role where I can apply my healthcare and technical support experience while continuing to grow professionally.
