I have over 10 years of combined BPO, VA, and customer support experience. In my VA roles, I handled a wide range of administrative and operational tasks, including managing the CEO’s calendar and emails, attending meetings, conducting research, coordinating with loan officers, managing confidential documents, monitoring team calls and messages, and handling social media posts and DMs.
I also have strong customer support and technical support experience from working with Verizon, AT&T, and Sprint, where I handled billing, sales, technical issues, calls, emails, and chats. I’m comfortable working independently, managing multiple tasks, coordinating with different teams, and communicating directly with clients and customers.
