Experienced logistics professional with 3 years of experience in the logistics industry, specializing in customer support, shipment coordination, and delivery tracking. Skilled in handling calls and email communications related to scheduling, status updates, and track-and-trace inquiries. Experienced in coordinating closely with delivery teams to ensure timely and efficient deliveries while providing excellent customer service. Strong communication, problem-solving, and organizational skills with the ability to work effectively in fast-paced environments.