Highly motivated and results-driven professional with over 3 years of experience in data analysis, customer service, and operations management. Skilled in handling email payment escalations, analyzing data to identify trends and resolve issues efficiently, and ensuring high levels of customer satisfaction. Experienced as an Officer-in-Charge, overseeing daily operations, managing teams, and maintaining workflow efficiency. Proven ability in project management, including planning, coordination, and execution of tasks to meet deadlines and business objectives. Possesses strong communication, problem-solving, and leadership skills, with the ability to work independently and collaboratively in fast-paced environments.
