My name is Maria Elena and I am a woman made of many the combination of those I love and those who loved me back. As for my work experience, I have a background in Customer service and administrative support, where I've developed strong communication and organizational skills. I've worked with scheduling, document management, and coordination in fast-faced environments. I am someone who is detail -oriented, reliable and quick to learn. My previous work experience began with my first BPO company, VXI. There, I worked on the DoorDash account as a Customer Service Representative, specifically providing support to Dashers to help them successfully complete their deliveries. After that, I transitioned to a retail account, Walmart, where I assisted customers by ensuring they received their orders accurately and on time. Additionally, I worked as a telemarketer in a sales-driven role, where I guided clients to find the best insurance solutions tailored to their financial needs. I also briefly served as a virtual secretary in a law firm, where I managed calendars and handled various administrative tasks. These roles have given me a strong foundation in customer service, organization, and sales, all of which I bring to every position I take on Beyond my experience, I bring dedication, professionalism, and a genuine passion for connecting with people. I take pride in representing a company with integrity and creating positive first impressions. I am confident that my skills, combined with my eagerness to grow, will allow me to contribute value to your team and help drive consistent results.