Results-driven customer service and sales professional with almost 5 years of experience in call center environments (COMCAST, DirecTV, Doordash and Ally AutoLoan) . Proven track record in handling high-volume inbound and outbound calls, driving sales (Internet and Premium Channels: HBO Max, MGM, Paramount, Cinemax, NFL Subscription and etc.) resolving billing and technical issues, and delivering excellent customer support (Doordash: Food Delivery Monitoring, Issue a refund, and tracking of the Dashers.) I also handled Car Loan in Ally (Sending customers their lien releases, contract, title and processes a credit dispute). Skilled in communication, problem-solving, and building customer relationships across telecommunications and financial services industries. I also have my own humble youtube channel with 1000 subscribers showing my creative side in video editing and storytelling, promoting products and showing to people my aesthetic styles of writing and designing, music integration and social media posting. I also love Fashion as a side quest.
