Certificate of Employment: -----------
Hi! I’m a dependable Virtual Assistant with over 7 years of experience in customer service, team leadership, and administrative support.
I began as a Customer Service Representative for a major U.S. telecommunications company and was later promoted to Supervisor, where I handled escalations, coached agents, and ensured consistent service quality and performance.
I’m skilled in email and chat support, inbound and outbound calls, scheduling, data entry, reporting, and daily operations. I’m highly organized, detail-oriented, and comfortable managing multiple priorities in fast-paced environments.
I take pride in being reliable, proactive, and capable of working independently with minimal supervision while consistently delivering results.
I’m now seeking a long-term opportunity where I can contribute my experience, grow professionally, and help support your team’s success.
Verified
