Hi, I’-----------rrian. I support businesses with administrative operations, customer communication, reporting, fraud analysis, and documentation management. With 9 years of experience in financial services, e-commerce operations, collections, and underwriting, I help teams stay organized, responsive, and efficient in fast-paced environments.
My background includes fraud monitoring, transaction analysis, KPI reporting, customer support, collections coordination, account research, documentation management, and cross-functional operational support. I am experienced in handling confidential information, maintaining accurate records, and providing reliable day-to-day administrative assistance.
Tools I use include Google Workspace, Microsoft 365, ChatGPT, Canva, Grammarly, Zoom, Google Meet, Slack, Trello, CapCut, and CRM/monitoring tools. I am also continuously expanding my knowledge of common VA and project management platforms such as Asana, ClickUp, Notion, and Meta Business Suite.
Remote Work Setup:
• Converge Fiber 50 Mbps (primary) with DITO 4G backup internet
• HP Laptop with Intel Core Ultra 5, HD webcam, and dedicated home office setup
• Flexible schedule and available for US, UK, and AU time zones, including graveyard shifts
I am looking for a long-term opportunity where I can provide dependable support, maintain high-quality work, communicate professionally, and contribute consistently to a growing team. I value reliability, confidentiality, attention to detail, and meeting deadlines with minimal supervision.
