Experienced operations and administrative professional with 15+ years of experience in hospitality management, training, customer service, business operations, and team leadership. Skilled in coordinating schedules, preparing reports, managing communications, supervising teams, handling customer concerns, and supporting daily operations. Former Hospitality Management Department Head, TESDA Lead Trainer and Assessor, and Business Owner. Seeking remote opportunities in Virtual Assistance, Executive Assistance, Operations Coordination, and Administrative Support.