Detail-oriented customer success professional with recent experience in property management software troubleshooting and B2B client resolutions. Possesses a strong foundation in computer hardware, software systems, and technical troubleshooting. Adept at utilizing CRM platforms like Salesforce to manage client interactions, with a proven track record of effectively diagnosing and resolving complex technical software and integration issues.
Core Competencies: B2B Technical Support, Software Troubleshooting, Salesforce / CRM Management, Hardware Diagnostics, Client Communication.
