I’m a reliable, trustworthy, and detail-oriented professional who can help with day-to-day business support, administrative tasks, customer support, data entry, and research. I have experience handling a variety of tasks and understand the importance of accuracy, staying organized, maintaining confidentiality, and meeting deadlines.
My goal is to make your workload easier and provide dependable support, whether you need help with a one-time project or ongoing tasks. I take the time to understand what needs to be done and make sure the work is completed properly and on time.
Accuracy is very important to me, especially when working with data, records, billing information, and other details that need to be handled carefully.
I’m a quick learner and comfortable working with new tools, systems, and processes. Always willing to take on new tasks, adapt to different workflows, and grow with my clients’ needs over the long term.
Skills:
✓ Customer Support via Live Chat and Email using Crisp and Zendesk
✓ Processing Refunds and Checking Billing Activities on Stripe
✓ Reviewing Customer Transactions, Investigating Missing Funds, and Resolving Payment Issues
✓ Reviewing and Retrieving Electronic Health Records (EHR)
✓ Scoring Health Insurance Claim Forms
✓ Transcribing Data from Property Insurance Policy PDFs into CRM Software
✓ Updating and Performing Vertical Audits of Credit Card Profiles
✓ Reviewing Dun & Bradstreet Business Credit Reports
✓ Email Outreach through Craigslist
✓ Checking Backlinks and Downloading Data Using Ahrefs
✓ Web Research
✓ PDF-to-Database Data Entry
✓ Mass LinkedIn Messaging
✓ Creating AI Videos from Written Scripts
Tools & Platforms I’ve Used:
✓ Medical Platforms – ChiroFusion, Office Ally, ZirMed, Kareo
✓ Dun & Bradstreet
✓ Ahrefs
✓ Craigslist
✓ Asana
✓ Slack
✓ Trello
✓ Notion
✓ Zendesk
✓ Crisp
✓ Stripe
✓ Confluence
✓ Synthesia
✓ Microsoft Office – Word, Excel, PowerPoint
✓ Google Docs, Google Drive, Gmail
If you think I’d be a good fit for what you need, feel free to reach out. I’d be happy to chat about your project and see how I can help.
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