I’m a results-driven Virtual Assistant and Customer Support Specialist with over 4 years of experience helping businesses stay organized, responsive, and efficient.
I specialize in managing high-volume workloads, including handling 100+ calls or client interactions per day, managing 50+ active leads, and setting 20+ appointments weekly. I have hands-on experience using Follow Up Boss CRM to track leads, maintain accurate records, and ensure consistent follow-ups—especially in real estate environments.
My background includes sales, customer service, HR support, and virtual assistance, which allows me to adapt quickly to different roles and business needs. I’m highly organized, detail-oriented, and comfortable working in fast-paced remote teams.
Tools I use:
• Follow Up Boss (CRM)
• Google Workspace (Docs, Sheets)
• Microsoft Excel (Basic)
• Slack, Zoom, Microsoft Teams, Google Meet, Webex
What I can help you with:
• Appointment setting & calendar management
• Lead qualification & follow-ups
• Customer support (phone, email, chat)
• CRM management & data entry
• Administrative support
I’m committed to delivering reliable, high-quality work and helping businesses improve their operations and client experience.
Let’s work together to make your day-to-day operations smoother and more efficient.
