Customer Service Professional with an Information Technology degree and hands-on experience in handling customer inquiries, account concerns, payments, and transaction-related issues with professionalism and efficiency. Skilled in using internal systems and databases to verify information, update records, and provide timely resolutions while maintaining excellent customer satisfaction. Demonstrates strong communication, problem-solving, multitasking, and attention to detail in fast-paced environments. Adaptable to remote work and shifting schedules, with a strong commitment to delivering quality service and continuously learning new skills.
