Hi! I’m a Customer Support and Quality Analyst with over 3 years of experience in technical support, claims processing, and airline reservations.
I’ve worked with companies like Sykes, EXL Service (Allstate), and Wipro (United Airlines), handling customer concerns, troubleshooting issues, and ensuring high-quality service.
I specialize in chat and email support, quality assurance, and administrative tasks. I am detail-oriented, reliable, and able to work independently with minimal supervision.
I’m looking for a long-term remote opportunity where I can help improve customer experience and support business growth.