I have over 12 years of customer service experience, where I developed strong communication, relationship-building, and problem-solving skills. I've also worked as an online English teacher, academic researcher, and in hotel reservations, which strengthened my attention to detail and adaptability.
For the past year, I've been in outbound inside sales, specializing in cold calling, lead qualification, and handling objections. In addition, I have two years of experience as a Virtual Assistant, providing administrative support, managing day-to-day operations, and handling social media management.
I'm known for being reliable, proactive, and committed to delivering high-quality work. I enjoy learning, taking initiative, and contributing to a team's success, and I'm excited about the opportunity to bring that experience to your company.
