Results-driven O2C Team Lead with 7 years of overall professional experience and 3 years in leadership, specializing in accounts receivable, collections, billing, dispute resolution, and process improvement. Skilled in leading high-performing teams, managing stakeholder relationships, and ensuring timely cash flow while maintaining strong customer satisfaction. Recognized for having a proactive mindset, strong analytical skills, and the ability to make sound decisions in fast-paced environments.
A collaborative and people-oriented leader who values accountability, continuous learning, and operational excellence.