Healthcare Virtual Assistant | Medical Technologist (ASCPi Certified) | Patient Coordination & Medical Admin Specialist

I am a Healthcare Virtual Assistant with a background as a Medical Technologist and 6+ years of experience supporting clinical and patient-facing operations.

I specialize in assisting healthcare providers with patient coordination, appointment scheduling, insurance verification, and accurate medical documentation to ensure smooth daily operations.

I have experience working with healthcare systems such as PracSoft and MedicalDirector (MD) in Australia, and RingCentral and RevolutionEHR in the United States. This allows me to quickly adapt to different clinic workflows and systems.

I have handled high-volume patient interactions (80–100 calls per day) through inbound and outbound calls, ensuring clear communication, efficient scheduling, and a positive patient experience even in fast-paced environments.

I am also experienced in managing emails, faxing, and medical records while maintaining accuracy, confidentiality, and organization.

My goal is to help clinics reduce administrative workload, improve patient flow, and maintain efficient systems. I bring reliability, strong attention to detail, and professional communication in every task I handle.

I am best suited for clinics, private practices, and healthcare teams looking for a dependable and experienced healthcare support specialist.