I am an Operations & Admin Virtual Assistant with 14+ years of real-world experience inside the global relocation, freight forwarding, and logistics industry. I have worked for SIRVA Worldwide, Allied Pickfords, Crown Worldwide Group, and Asian Express International Movers across China, Cambodia, and the Philippines.
What this means for you: I do not need training on your industry. I already know the terminology, the workflows, the documentation, and the client communication standards. You get a senior-level remote operator from day one.
MY CORE SERVICES:
- CRM data entry and maintenance (AMOS, QIS systems)
- SOP creation, process documentation, and workflow improvement
- Import/export documentation and shipment file management
- Email and inbox management, client follow-ups, and scheduling
- Quotation preparation and proposal documentation
- Social media content creation for LinkedIn, Facebook, and WeChat (Canva)
WHAT MAKES ME DIFFERENT:
Most VAs need months to understand a logistics or relocation business. I step in on day one and start delivering.
I recently built a complete digital QC Inspection Report System for a China-based manufacturer — replacing a manual spreadsheet workflow with a custom digital platform, using AI-assisted tools and my own initiative. No IT support needed.
Tools:
HubSpot CRM | Google Workspace | Microsoft Office | Excel | Trello | Asana | Notion | Zoom | ERP Systems | ChatGPT | Claude AI
I am based in Phnom Penh, Cambodia (ICT, UTC+7) with a stable internet connection and a dedicated home office. I am flexible to work AU, UK, US, or SG business hours. I am NDA-ready, confidentiality-conscious, and looking for long-term remote partnerships.
If you need a reliable, professional, and industry-experienced VA — send me a message. I respond within 24 hours.
