Results-driven professional with strong experience in team leadership, operations management, and cross-department coordination. Proven ability to streamline workflows, manage performance, and lead diverse teams to meet organizational goals.
At Ascendance BPO, led multiple operational teams, handled escalations, managed communications, and implemented process improvements to enhance efficiency and productivity. Previous experience as an Event Coordinator strengthened project management, client relations, and organizational skills.
Early career roles with Hewlett Packard Philippines and Sky Cable provided a solid technical foundation, including troubleshooting, system support, and user-focused solutions.
Combines leadership, problem-solving, and operational expertise to drive team success and deliver high-quality results.
