Hi! I’m a customer service professional with over 2 years of experience in the remote BPO industry, handling both voice and non-voice support for e-commerce, hotel reservations, and digital platform.
Throughout my experience, I’ve assisted customers with orders, shipments, refunds, account inquiries, and issue resolution while maintaining a high level of professionalism in fast-paced environments. I also worked as a Real Estate ISA, where I followed up with leads, qualified prospects, scheduled appointments, and built strong relationships through effective communication.
I am highly adaptable, detail-oriented, and committed to delivering excellent customer experiences. My background in both customer service and lead generation has helped me develop strong communication, problem-solving, and organizational skills that allow me to contribute effectively to any team.
