Over 6 years of BPO collection & customer service experience with strong communication, accuracy, and multitasking abilities in fast-paced environments. Freight Virtual Assistant with specialized training in logistics support, truck dispatching, and freight brokerage operations. Skilled in shipment tracking, load coordination, TMS updates, and freight documentation (Rate Confirmations, BOLs, PODs).Ready to support freight brokerages and logistics companies with day-to-day operational tasks that keep loads moving efficiently.