Customer-focused and detail-oriented Bachelor of Science in Electronics Engineering graduate with strong customer service, communication skills, and problem-solving abilities. Experienced in handling customer inquiries, data entry, documentation, and administrative support. Proficient in Microsoft Office (Word, Excel, PowerPoint), email support, chat support, and basic CRM tools.
Demonstrates ability in issue resolution, customer satisfaction, time management, and multi-tasking in fast-paced environments. Skilled in call handling, active listening, and providing clear, professional responses to clients. Highly adaptable, a fast learner, and capable of working both independently and in a team-oriented environment.
Committed to delivering high-quality customer experience, meeting KPIs, and maintaining service excellence. Open to training and continuous improvement to enhance performance and contribute effectively to organizational success.
