Hi! I'm Janna, a reliable Virtual Assistant with over three years of experience supporting customers, property owners, and business operations in the travel and hospitality, retail and technical industry. I specialize in administrative support, guest communication, reservation management, data entry, retail management, technical troubleshooting and keeping daily operations organized.
I'm experienced in handling email, chat, and phone support, maintaining accurate records, coordinating with teams, and managing multiple tasks in fast-paced remote environments. I'm proficient in Google Workspace, Microsoft Office, HubSpot CRM, Salesforce, Guesty, Hospitable, Slack, Zoom, Canva, and ChatGPT, and I'm always eager to learn new tools and systems.
I take pride in being organized, detail-oriented, and proactive. Whether it's managing inboxes, updating spreadsheets, supporting Airbnb operations, or providing exceptional service, I strive to make my clients work easier so they can focus on growing their business.
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