As a versatile support professional with over five years of experience, I am a solution-oriented worker known for bridging the gap between technical troubleshooting and exceptional service. My background spans from e-commerce advisor roles at TaskUs to supervising shifts at KMC MAG Solutions. I specialize in resolving complex technical issues, such as Shopify customizations and app integrations, while maintaining high performance metrics. Whether coaching a team or managing frontline customer inquiries, I bring reliability, adaptability, and a proactive mindset to every challenge. I am dedicated to delivering clear communication and driving operational excellence.
