Skilled healthcare professional with 12+ years of experience in medical billing. Worked with insurance companies through their EMR Systems - by calls, chats, and emails to analyze accounts receivable data. Promoted to evaluate individual and team’s daily and monthly performances. Monitored daily calls, chats, emails, and access to EMR systems. Generated monthly reports, and conducted huddles and coaching sessions to share quality recommendations. Ensures to complete tasks in a timely manner, to a high standard, and with integrity.