I am a highly accomplished Agile Delivery Manager and Scrum Master with over 20 years of experience driving excellence in Software Development and IT Operations. Currently leading high-impact teams at Sprout Solutions, I have a proven track record of delivering results, including increasing production releases by 200% and maintaining a 95% delivery rate for committed features. My expertise spans Agile Leadership (Scrum/Kanban), FinTech, and SaaS, with a recent focus on spearheading AI-driven automation and complex HR product enhancements. I am ITIL v3 certified and an award-winning leader recognized for my ability to transform teams into high-performing units that exceed global SLAs through data-driven DORA metrics and continuous improvement. Whether managing large-scale digital transformations or technical support infrastructure, I bring a strategic, results-oriented mindset to every project.
